Your Feedback Helps Shape Better Scientific Support
Whether you have purchased instrumentation, received technical support, attended training, or worked with our service team, your feedback helps us continue improving the experience we provide to laboratories across the UK and Ireland.
At SciMed, we work closely with scientists, laboratories, universities, manufacturers, and research organisations to provide advanced scientific instrumentation, technical expertise, training, and long-term aftersales support.
✓ Improve customer service and communication
✓ Strengthen technical and application support
✓ Enhance future product recommendations
✓ Support better training, installation and service experiences
✓ Help other organisations understand what it is like to work with SciMed
Helping SciMed Continue Delivering Exceptional Customer Support
Why your feedback matters
Choose the best route
How Would You Like To Share Your Experience?
If you have had a positive experience with SciMed, a Google review is one of the most valuable ways you can support our team. If you would prefer to share detailed feedback privately, our team would still be very grateful to hear from you.
Had a Great Experience Working With SciMed?
If our team has supported you successfully, we would greatly appreciate a public Google review. Your feedback helps other laboratories and organisations understand the value of working with SciMed.
Have Feedback You Would Prefer To Share Privately?
If there is anything we could improve, we would value your honest feedback directly. We take customer feedback seriously and use it to improve the support we provide.
Tell us about your experience
Which Part of SciMed Have You Worked With?
From product selection and installation through to training, servicing and technical support, choose the area below that best reflects your experience working with the SciMed team.
Product Purchase
Feedback after selecting or purchasing scientific instrumentation.
Training
Feedback from product training, demonstrations or application support.
Installation
Comments following an instrument installation or commissioning visit.
Technical Support
Share your experience with our product specialists or support team.
Service Contract
Feedback relating to ongoing service, maintenance or calibration support.
Webinars
Tell us about your experience attending a SciMed webinar or event.
Customer Service
Feedback on communication, response times and general support.
Website Experience
Let us know whether our website helped you find what you needed.
Tell us about your experience
Tell Us About Your Experience With SciMed
Every customer interaction helps us improve. Whether we have supported you with products, technical expertise, service or training, we would love to hear about your experience working with SciMed.
✓ Share positive feedback directly with our team
✓ Highlight areas where we can improve our service
✓ Let us know which SciMed team member supported you
✓ Give permission for testimonial or case study use if appropriate
Your feedback is reviewed directly by our team and helps us improve the service we provide to customers across the UK and Ireland.
UK & Ireland
Local scientific support
Why customers choose SciMed
Global Brands. Local Support.
SciMed goes beyond product supply, supporting customers with technical knowledge, supplier partnerships, training, installation, service and long-term application expertise.
Leading Supplier Partners
Access to globally recognised scientific instrumentation manufacturers.
UK-Based Support
Local technical specialists supporting customers across the UK and Ireland.
Service Support
Aftersales support throughout the lifecycle of your instrumentation.
Application Expertise
Product advice shaped around real laboratory and industry requirements.
GOOGLE REVIEWS
Real Feedback From Customers Working With SciMed
Genuine feedback from organisations who have worked with SciMed across scientific
instrumentation, technical support, service, installation, training and consultancy.
Stephen Stuart
Lee and Darren were very helpful and responsive when our Parr reactor motor had stopped working.
Thomas Groves
Sabri, James and Andrew have been brilliant to work with. We have worked with them for several years now.
Terry Plange
Any previous criticism was incorrect due to emails going to spam. Thank you for following up and your customer care.
Hussam Bahlouli
I recently purchased a Parr reactor system through SciMed Ltd and was thoroughly impressed by their outstanding support.
Richard Barker
Really impressed with James and Sabri. I needed urgent help in the lab and their technical support was excellent.
Archie Batchelor
Five-star customer experience rating received from a valued SciMed customer.
Christopher Court Wallace
Engineer arrived on time with expert knowledge and completed repairs quickly. Very approachable and informative.
Charlotte Moore
Paul Vanden Branden is a pleasure to do business with. Great support when sourcing Scanning Electron Microscopy solutions.
Susie Kelly
Great company all round. Dan helped us make the right equipment decision and supported us throughout the process.
Sophia Haghani
Purchasing an XRF machine through SciMed was a great experience. We are very happy with the service we received.
Customer stories
Trusted By Laboratories Across The UK & Ireland
See how organisations across research, manufacturing and scientific industries are working with SciMed to solve complex analytical challenges.
Azego TS Ltd
SciMed supported Agego with advanced XRF technology for RoHS compliance, counterfeit detection and electronic component testing.
Sheffield Hallam University
SciMed supplied advanced WD-XRF instrumentation supporting material characterisation and research development programmes.
William Blythe
SciMed has supported William Blythe by supplying advanced analytical systems including X-ray Diffraction and Thermal Analysis instrumentation tailored to their technical requirements.
Marfleet Analytical
SciMed partnered with Marfleet Analytical to enhance laboratory capabilities through the installation of an Analytik Jena ICP-MS system for advanced heavy metal analysis.
Tell us about your experience
Thank You For Supporting SciMed
Every review and piece of feedback helps us continue supporting scientists, laboratories and organisations across the UK and Ireland with better products, better service and better long-term support.